Cody Nagel

  • Total activity 18
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
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  • Subscriptions 5

Activity overview

Latest activity by Cody Nagel
  • Cody Nagel created an article,

    What is your refund policy?

    All orders should arrive on time and perfectly frozen for your enjoyment! If your ice cream doesn’t arrive perfectly frozen, we’ll reship the order at our cost. Need customer service? Contact suppo...

  • Cody Nagel created an article,

    Forgot my password

    If you forgot your password, please follow the following steps:   Click here Follow prompts Trying logging in again

  • Cody Nagel created an article,

    How do I renew my membership?

    If you have received a notification to renew your membership, please follow the steps below. Note that most memberships purchased through our website are now configured for auto-renewal and you ma...

  • Cody Nagel created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Cody Nagel created an article,

    How do I publish my content in other languages?

    Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...

  • Cody Nagel created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Cody Nagel created a post,

    What's the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Cody Nagel created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Cody Nagel created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Cody Nagel created a post,

    Feature a post

    Help Center managers can get traction for certain posts by featuring them in a section that can be placed anywhere in your theme. Learn more